Contact Us

Welcome to the Dorqeva Customer Support Center.

At Dorqeva, we believe that exceptional service should accompany every piece of jewelry we create. Whether you would like additional information about our Rings, Necklaces, or Bracelets collections, need assistance before placing an order, or require support after your purchase, our customer care team is here to provide prompt and professional assistance.

If you have questions regarding your order, shipping progress, product details, jewelry care, or potential business collaborations, please contact us using the methods below.

Email Support

Email: support@dorqeva.com

Our customer service representatives carefully review every request to ensure accurate assistance. Most inquiries receive a response within 24–48 business hours.

To help us process your request more efficiently, please include your Order Number in the subject line whenever your inquiry is related to an existing purchase.

Telephone Assistance

Phone: +1 (681) 200-9049

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (Eastern Time)

Please note that your mobile carrier or telephone provider may apply standard calling charges.

Company Information

Dorqeva is committed to delivering quality jewelry, reliable customer service, and a transparent shopping experience. Our operations, customer support, logistics coordination, and business administration are managed by our registered company.

Registered Company: HONG KONG WEALTHY CO., LIMITED

Registered Address:
Unit No. A222, 3/F, Hang Fung Industrial Building, Phase 2, No. 2G Hok Yuen Street, Hung Hom, Kowloon, Hong Kong

Thank you for choosing Dorqeva.

We sincerely appreciate your trust and look forward to helping you discover timeless jewelry that complements your personal style. Whether you're selecting an elegant ring, a refined necklace, or a beautiful bracelet, our team is always ready to assist you throughout your shopping journey.